Distance Sales Agreement

Article 1 – Parties

Seller: 3dify (sole proprietor)
Phone / WhatsApp: 0551 184 23 26

Buyer: The person who enters their account and delivery details when placing the order.

Article 2 – Subject

This agreement sets out the rights and obligations of the parties for products ordered electronically at https://3dify.org, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

Article 3 – Products, price and payment

Type, quantity, colour, price, shipping fee and payment method are shown in the order summary and the order e-mail, which form part of this agreement. Prices include VAT. Payment is made by card through Shopier or by bank transfer. Bank transfer orders are processed once the payment reaches the Seller's account.

Article 4 – Delivery

Products are shipped by courier to the address given by the Buyer, within at most 30 days after payment is confirmed. The shipping fee shown in the order summary is paid by the Buyer unless a free shipping offer applies. Please report damaged parcels to the courier on delivery.

Article 5 – Right of withdrawal

The Buyer may withdraw within 14 days of delivery without giving a reason and without penalty, through the channels on the Contact page or the account page. The Seller refunds the price, and the delivery cost if any, within 14 days of receiving the notice, using the original payment method. The product must be sent back within 10 days of the notice.

Article 6 – Exceptions

Products made to the Buyer's specifications or personal needs (with a name, text, logo, custom colour or size) cannot be returned under the right of withdrawal.

Article 7 – Defective products

If a product is defective, the Buyer may use the remedies in Article 11 of Law No. 6502 (free repair, replacement, price reduction or cancellation). Layer lines and small surface variations typical of 3D printing are not defects.

Article 8 – Disputes

Consumer Arbitration Committees and Consumer Courts at the Buyer's place of residence are competent, within the monetary limits announced by the Ministry of Trade.

Article 9 – Effect

By confirming the order, the Buyer declares having read and accepted the Pre-contract Information and this agreement. It takes effect on the date the order is confirmed.